ARLA/CLUSTER: QRZ perdeu milhares fotografias num erro

[Luís Garcia Filipe]

Bons dias boa gente

Entrei em contacto com o help desk do QRZ, e recebi resposta que devido a
um lamentável erro, o QRZ perdeu imensas fotografias, e estão a tentar
resolver o problema, mas é possivel que algumas fotos dos perfis dos
rádio-amadores fiquem perdidas, sendo que, poderão ser colocadas novamente
pelo utilizador.

Resposta do apoio técnico:

"

*The support team sent the following message: *

 Recently, we lost a few hundred of your photos after I made a stupid
programming mistake. I'm terribly sorry this happened and I want everyone
to know that I take full responsibility for the error.

I was trying to correct a problem where some files had names that caused
issues with the system. These were simple things like illegal punctuation
in the file name, that causes our Linux system to cough. I wrote a program
to go out and find these bad file names and rename them to something that
would not cause further issues.

What happened, however, was a programmer's nightmare of unintended
consequences. What transpired was that after the files were renamed, they
became protected by the file system permissions system. This made the files
appear to be "unreadable" and this pushed them into the picture review
queue. The files were OK, but could not be viewed due to the permissions
problem. I corrected the problem, however, not before several hundred of
them were mistakenly identified as bad images and were permanently deleted.
Many of you were notified that the pictures were removed for "not meeting
our standards of publication," which was completely false.

This has all been terribly embarrassing for me and I want to formally
apologize to all of you who were affected by the mistake. The emails that
suggested that the images were unacceptable were downright false, and you
should not have received them.

I'm happy to say that the error has been corrected, however, some of the
files were permanently deleted. We still have over 950,000 files on the
system, not counting another 50 thousand that are hosted on other sites.
Still, we deeply regret what happened and I hope that those of you who were
affected by my mistake will accept my apologies and upload your images
again.

We're working very hard to insure that things go smoothly. We're also sorry
that some of you lost your RevolverGlobes, Flag Counters, etc.. We have
adjusted our new content management system to accept those as well. Note
that this problem did not affect everyone. If you haven't updated your page
in a few days, you probably won't notice a thing different, unless you were
one of the unlucky ones who lost an image or two. Regrettably, we cannot
restore your pages to the way they were before, because the data was not
saved.

Thanks to all who have been encouraging us and for being patient as we fine
tune the system. It's not our intent to limit or take away anything that
our users want, but the introduction of new rules always causes an uproar.
Clearly, 99% of everything on QRZ was perfectly family friendly, however,
that small 1% was enough to create a wave that has now affected us all.

Even though 60,000 hams visit QRZ every day, there are only 3 paid
employees at QRZ headquarters, and only two of us are programmers. We're
working overtime to keep QRZ up to the highest standards possible, and to
provide the best website in ham radio.

73 -fred

73, The QRZ Support Team
"


73,


CS7AEL
-- 
Cumprimentos;

Luís Filipe Garcia S.
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