ARLA/CLUSTER: Royal Mail aceita os cupons de resposta internacional mas não é obrigada a vendê-los.

[João Gonçalves Costa]

UK to phase-out IRCs

Phil, G3SWH, has received the following info from the Royal Mail:

"Due to declining international mail volumes and electronic substitution, customer demand for International Reply Coupons has been falling dramatically over the last few years.

"Overall sales of International Reply Coupons have been very low indeed - on average just 4 per annum bought from each Post Office branch. Therefore, it was no longer commercially viable to maintain the sale of coupons and Royal Mail has taken the decision to withdraw them from sale.

"International Reply Coupons have not been withdrawn globally from sale. Under UPU regulations Royal Mail through Post Office Counters is obliged to redeem International Reply Coupons presented having been purchased overseas, but we are not obliged to sell them. However, I can confirm that customers have up to December 2013 to redeem IRCs."

Phil states, "This seems to be much more in line with the Royal Mail's responsibilities under their UPU membership. Looks like they're safe until 31st December 2013. It may be that the UPU will change their rules after that date (which would be no bad thing IMHO)."

Fonte: OPDX

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